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Shipping Policy

Shipping & Processing

 

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

 

 

Processing Times

Orders are processed pending item availability and payment approval.  

Once an order has been made, it takes 4-5 business days to process an order. 

COVID-19: Due to the global pandemic, orders may experience delays depending on the shipping carrier 

 

Pre-Orders

Items available for pre-order will be indicated on the product page with the anticipated ship date. Please note, once your order is placed, the full payment will be captured up front. If you wish to cancel your order before the ship date, you may do so by contacting customer service.

We accept all Payments by Visa, Mastercard, and American Express.

 

Shipment Tracking

You can track your order with the tracking information provided in your shipment notification email.

 

Changing Shipping Address  

Shipping addresses CANNOT be changed. We will only ship to the shipping address entered when the order was originally placed.

  

Lost or Stolen Package 

If you believe that your package was lost or stolen, please contact the shipping carrier first and send us an email at Fvllenroses@gmail.com

We are not responsible for lost or stolen packages. 

 

 

 

 

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